zendesk sub tickets

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zendesk sub tickets

The Tasks and Subtickets App plays a pivotal role in ensuring all items and subtickets are efficiently completed, while maintaining a comprehensive audit trail. ,For any task that requires more detail or a different workflow, a sub-ticket can either be created from scratch or generated from a predefined template. ,2024年2月9日 — If a request is too large and needs multiple agents to work on it, there should be an ability to create sub requests by the agents to split ... ,Integrate the Escalator app into Zendesk Support. Powerful workflow using sub-tickets. ,2024年2月7日 — The Tasks and Subtickets app is one of many SweetHawk apps for Zendesk and is used by thousands of agents every day. Here you'll learn... ,Integrate the Linker app into Zendesk Support. Create child sub-tickets with one click. Link existing tickets. ,2022年4月1日 — Sub-ticket is generated and routes to SD lead for IT orientation. If IT Equipment Requested is selected on the form, sub-ticket is generated ...

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zendesk sub tickets 相關參考資料
Tasks and Subtickets App Integration with Zendesk Support

The Tasks and Subtickets App plays a pivotal role in ensuring all items and subtickets are efficiently completed, while maintaining a comprehensive audit trail.

https://www.zendesk.com

Zendesk Tasks & Subtickets App

For any task that requires more detail or a different workflow, a sub-ticket can either be created from scratch or generated from a predefined template.

https://sweethawk.com

Ability to create sub-ticket for a larger task

2024年2月9日 — If a request is too large and needs multiple agents to work on it, there should be an ability to create sub requests by the agents to split ...

https://support.zendesk.com

Escalator App Integration with Zendesk Support

Integrate the Escalator app into Zendesk Support. Powerful workflow using sub-tickets.

https://www.zendesk.tw

How to use the Tasks and Subtickets app

2024年2月7日 — The Tasks and Subtickets app is one of many SweetHawk apps for Zendesk and is used by thousands of agents every day. Here you'll learn...

https://support.sweethawk.com

Linker App Integration with Zendesk Support

Integrate the Linker app into Zendesk Support. Create child sub-tickets with one click. Link existing tickets.

https://www.zendesk.tw

Using Child Tickets and Data : rZendesk

2022年4月1日 — Sub-ticket is generated and routes to SD lead for IT orientation. If IT Equipment Requested is selected on the form, sub-ticket is generated ...

https://www.reddit.com