jumpcloud sla

相關問題 & 資訊整理

jumpcloud sla

Team Roles and Responsibilities. 5. Support Eligibility. 8. Service Level Agreements (SLA). 9. Engaging JumpCloud Support. 10. Contacting Support. ,User Management is a core part of DaaS. We make it easy for IT admins to efficiently manage users and their devices in your organization.,2021年2月8日 — Beginning in 2021, JumpCloud admins have new packages to choose from in ... services with top engineers, along with a guaranteed uptime SLA. ,Premium Offering Includes Prioritized Access to Phone-based Technical Support 24x7, SLAs, & Best Practices. ,2019年7月16日 — Live phone, email, and chat support; SLA response times based on severity; Eligible for Early Access features; Access to best practices ... ,Response Time SLA. Severity 1. Entire loss of functionality; severe operational impact. Majority of users impacted. Severity 2. ,Response Time SLA. Severity 1. Entire loss of functionality; severe operational impact. Majority of users impacted. 4 hours, 1 hour. Severity 2 ,2020年9月9日 — 2.4 Support and SLA. Subject to the payment by Customer of any support fees applicable to the support tier selected by Customer in an Order ... ,Response Time SLA. Severity 1. Entire loss of functionality; severe operational impact. Majority of users impacted. Severity 2. ,JumpCloud Directory-as-a-Service is free for up to ten users, forever, with competitive ... 24x7 support & implementation support with guaranteed uptime SLA.

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jumpcloud sla 相關參考資料
Customer Success Engagement Guide - JumpCloud

Team Roles and Responsibilities. 5. Support Eligibility. 8. Service Level Agreements (SLA). 9. Engaging JumpCloud Support. 10. Contacting Support.

https://jumpcloud.com

FAQ - JumpCloud

User Management is a core part of DaaS. We make it easy for IT admins to efficiently manage users and their devices in your organization.

https://jumpcloud.com

JumpCloud Introduces New Packages - JumpCloud

2021年2月8日 — Beginning in 2021, JumpCloud admins have new packages to choose from in ... services with top engineers, along with a guaranteed uptime SLA.

https://jumpcloud.com

JumpCloud Launches Premium Support Offering - JumpCloud

Premium Offering Includes Prioritized Access to Phone-based Technical Support 24x7, SLAs, & Best Practices.

https://jumpcloud.com

JumpCloud Premium Support - JumpCloud

2019年7月16日 — Live phone, email, and chat support; SLA response times based on severity; Eligible for Early Access features; Access to best practices ...

https://jumpcloud.com

JumpCloud Support Policies

Response Time SLA. Severity 1. Entire loss of functionality; severe operational impact. Majority of users impacted. Severity 2.

https://jumpcloud.com

JumpCloud Support Request Guidelines

Response Time SLA. Severity 1. Entire loss of functionality; severe operational impact. Majority of users impacted. 4 hours, 1 hour. Severity 2

https://support.jumpcloud.com

JumpCloud Terms of Service

2020年9月9日 — 2.4 Support and SLA. Subject to the payment by Customer of any support fees applicable to the support tier selected by Customer in an Order ...

https://jumpcloud.com

Premium Support - JumpCloud

Response Time SLA. Severity 1. Entire loss of functionality; severe operational impact. Majority of users impacted. Severity 2.

https://jumpcloud.com

Pricing - JumpCloud

JumpCloud Directory-as-a-Service is free for up to ten users, forever, with competitive ... 24x7 support & implementation support with guaranteed uptime SLA.

https://jumpcloud.com